Questions? Check out our answers to frequently asked questions (FAQs). But if you can't find the answer, just call us. We're glad to help.
- Prospective Members
- My vision is fine. Why do I need an eye exam?
- How often should I have an eye exam?
- When should children have their first eye exam?
- What’s a VSP WellVision ExamSM?
- How are VSP doctors licensed?
- Can I go to the eye doctor I’ve always seen?
- How much does VSP coverage cost?
- Will VSP coverage save me money?
- I’d like to sign up for VSP. What do I do now?
- Call Member Services
Call 1-800-877-7195 Monday - Friday
5 a.m. to 7 p.m., Pacific Time to speak with Member Services. - E-mail Form
Send us an e-mail and we'll get back to you within 12-15 business hours. -
Chat Live Online
Chat LIVE with VSP Member Services Monday - Friday 6 a.m. to 5 p.m., Pacific Time.
- E-mail Technical Difficulties
Webmaster is available Monday through Friday, 8:00 a.m. to 5:00 p.m. Pacific Time.If your response is received during these hours, you can expect a reply no later than the next business day.
To make sure you receive our e-mails, please add webmaster@vsp.com to your address book—so your filters will know to accept our e-mails.
While the information that is transmitted between you and VSP through this Web site is encrypted to ensure its confidentiality, please be aware that electronic mail (e-mail) is not. Please do not e-mail any information that you consider confidential and/or personal in nature, as e-mail can be susceptible to viewing by parties other than your intended recipient.
Please Note: To better prepare our response to your inquiries, it is important that you identify yourself fully by including all of the information requested above. However, if you do not require a response or want to only make a comment or suggestion, you may remain anonymous. Thank you.